Counselling and Therapeutic Services
This page tells you about places that can help with your feelings.
They offer counselling.
Counselling is when you talk to a trained person.
They listen to you. They help you with how you feel.
Counselling can help if you feel:
- worried
- sad
- stressed
- upset after someone has died
All the places in this guide are online services or charities.
A charity is a group that helps people. It does not work to make money.
This guide does not include private companies.
Who can help you choose?
Not sure which service is right for you?
You can ask:
-
Swansea Local Area Coordination
Understanding the different types of services available and which ones might be right for you can sometimes be confusing. Swansea Council’s Local Area Coordination Team are there to help you find your way.
Swansea Social Prescribing Service
Social prescribing is a service connecting people to non-medical sources to improve their health and wellbeing. These could include activities, opportunities, or connections to community groups and voluntary organisations.
Neath Port Talbot Local Area Coordination
Your local area coordinator can help you find advice and support in your community.
Neath Port Talbot Social Prescribing Service
A Social Prescribing Coordinator is someone who connects you to social activities and community support to help improve your health and wellbeing. Click below to find out more.
These are workers who help you find support in your area.
They can help you look at all your choices.
Talk to your doctor
Talk to your doctor if:
- you feel very unwell in your mind
- you have felt upset or worried for a long time
Your doctor will decide if other services could help you.
Some of these services are run by Swansea Bay University Health Board.
The Health Board runs health services in our area.
Services across Swansea Bay
This is the list of the places that can help across Swansea, Neath and Port Talbot
Swansea Bay Services
Breathe (Platfform)
You can have counselling:
- online
- on the phone
- face to face in Swansea
Breathe can help:
- one person on their own
- couples
- children aged 7 and over
You can talk about things like:
- feeling worried
- feeling very sad
- losing someone you love
- something very upsetting that happened to you
- thoughts that upset you
Or you can talk about goals you want to reach.
The counsellors are trained.
They are on an official list of counsellors.
They have had training about autism.
Not sure what kind of counselling you need? That is OK.
You and the counsellor will work it out together.
Cancer Information and Support Services (CISS)
CISS helps anyone who is affected by cancer.
It works in Swansea and Neath Port Talbot.
CISS gives:
- information
- support with your feelings
- one-to-one counselling
City Counselling and Support Services
This service costs money.
It is for people who get means-tested benefits.
These are benefits that depend on how much money you have.
They can help with:
- feeling worried
- feeling stressed
- losing someone you love
They also help people who are LGBTQI+.
Email: contact@ccass.org.uk
Phone: 01792 824250
Cruse Bereavement Care Morgannwg
Cruse is a charity.
It helps people who have lost someone they love.
You talk to a trained person about how you feel.
You can also use:
- Cruse Chat
- the Cruse National Helpline
Email: morgannwg@cruse.org.uk
Phone: 01792 462845
The DPJ Foundation
The DPJ Foundation helps people who work in farming.
It helps with mental health.
It also teaches people in farming about mental health.
It has a counselling service called Share The Load.
Get in touch if you:
- want help with your mental health
- want to know more about Share The Load
- want to know about training days
Phone, any time day or night: 0800 587 4262
Text: 07860 048 799
The Jac Lewis Foundation
The Jac Lewis Foundation helps with feelings and wellbeing.
It helps children, young people and adults.
It works in:
- Swansea
- Neath Port Talbot
- Ammanford
It has different projects:
- help for people who have lost someone to suicide
- Swansea City Football Mental Health Hub
- West Glamorgan Counselling Service
- Youth Service Project
Phone: 03301 336510
Email: admin@jaclewisfoundation.co.uk
Progress Cyrmu
Progress Cymru are a charity dedicated to supporting LGBTQ+ people
They offer talking support (counselling) in a safe and comfortable room. You can talk about your mental health and how you feel.
How you can meet:
-
-
Face-to-face (in person)
-
Online (using Zoom)
-
Over the phone
-
Cost: They use a sliding scale. This means you only pay what you can afford based on your money situation.
Maggie’s
Maggie’s is a cancer support centre.
You can drop in. This means you can go without an appointment.
It is for anyone who has been affected by cancer.
You can talk to someone one-to-one. You can choose from:
- a clinical psychologist
- a psychotherapist
- a trained cancer support worker
A clinical psychologist and a psychotherapist are experts who help with feelings and thoughts.
Maggie’s also has groups:
- groups where you meet other people
- groups that help with your feelings
Phone: 01792 200 000
Email: swansea@maggies.org
Swansea Services
Chinese In Wales Association
This service is for people who have a Chinese background.
They must live in Wales.
These people get help first:
- children
- young people
- unpaid carers
- adults who need extra support
- older people
An unpaid carer looks after a family member or friend. They are not paid to do it.
The counselling is free.
This depends on how much money the charity has.
Everything you say is private.
How to ask for help:
- Fill in the Self Referral Form if you are asking for yourself. Self Referral Form
- Fill in the Professional Referral Form if you are a worker asking for someone else. Professional Referral Form
Phone: +44 1792 469919
Email: wellbeing@chineseinwales.org.uk
Website: Chinese In Wales Association
Mind – Swansea
Swansea Mind gives one-to-one counselling.
You can have counselling for:
- a short time
- a long time
- as long as you need
The counselling is made to fit what you need.
You have one session each week.
This is how much it costs for each session:
- £15 if you get benefits
- £30 if you work and do not get benefits, and your counsellor is a trainee
- £45 if you work and do not get benefits, and your counsellor is fully trained
A trainee counsellor is still learning. They have a certificate to say they can do the work. A more experienced counsellor checks their work.
Email: admin@swanseamind.org.uk
Phone: 01792 642999
Swansea Carers Centre
A carer is someone who looks after a family member or friend.
The counselling is free.
It is for any carer in the City and County of Swansea.
Phone: 01792 653344
Neath Port Talbot Services
Mind – Neath Port Talbot
Mind in Neath Port Talbot has free services for your mental health.
You can choose the support that is right for you.
You can contact them yourself.
Phone: 01639 643 510
Email: info@nptmind.org.uk
Workers and other organisations can also ask for help for you.
Referrals into our services from Practitioners and Agencies are welcome, please use our referral form CLICK HERE
Self-help information is available here.