Call 111 choose option 2

What is this service?

If you live in Swansea or Neath Port Talbot, you can get free, urgent mental health help over the phone.

You will talk directly to trained mental health professionals at Neath Port Talbot Hospital.

When is it open?

• 24 hours a day
• 7 days a week (day or night)

This service is open all the time.

Who can call?

You can call if:

• You are having a mental health problem or crisis.
• You need advice or support for a friend, family member, or someone you care for.

How does it work?

1. Call 111 from your phone (it is free).
2. Press number 2 when asked.
3. You will speak to a health worker who will listen and help you work out what support you need.

Who will you speak to?

You will talk to a trained health worker. This could be:

• A mental health nurse
• A wellbeing practitioner
• An occupational therapist

They are ready to listen, give you advice, or help you find the right local service.

How to get help now?

• Phone: Call 111 and choose Option 2
• Cost: Free from any phone